Phoenix Palace Hotel Hanoi
21.029357, 105.847794Along with a comfortable location merely a 6-minute walk from Hang Gai Street, Phoenix Palace Hotel Hanoi provides its guests with a terrace and various recreational opportunities. Wi-Fi is offered in the rooms and public parking is available nearby.
Location
The hotel lies in the heart of Hoan Kiem with Vietnamese craft shops and casual bars, around a 25-minute walk from Hanoi Botanical Garden. The comfortable hotel is a stroll from Kiem Lake. This property is also located close to a lake. The 3-star Phoenix Palace Hotel Hanoi is about 3 km from One Pillar Pagoda.
The accommodation stands merely a 6-minute walk from Lake of the Restored Sword, within easy reach of 28 Duong Thanh bus stop.
Rooms
There are 26 rooms with a balcony and a seating area. Some of them offer Wi-Fi and a flat-screen TV with satellite channels, along with a coffee machine and a minibar. They are appointed with timber flooring, sound-proofed windows. Offering a dryer and bath sheets, the bathrooms also feature a walk-in shower, a hot tub, and a separate toilet. Staying at this Hanoi hotel, guests can enjoy view of the city.
Eat & Drink
The café Yamamoto Matcha Cafe is situated extremely close to the accommodation.
Rooms and availability
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Max:5 persons
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Bed options:2 Single beds
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Max:4 persons
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Bed options:Sleeping arrangements for 3 persons
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Max:2 persons
Essential information about Phoenix Palace Hotel Hanoi
💵 Lowest room price | 181 NZ$ |
📏 Distance to centre | 500 m |
🗺️ Location rating | 9.6 |
✈️ Distance to airport | 26.0 km |
🧳 Nearest airport | Noi Bai International, HAN |
Location
- City landmarks
- Nearby
- Restaurants
- Hotels nearby
Reviews of Phoenix Palace Hotel Hanoi
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missingWrote a review on 16 Novcentral locationfriendly staff
explore vibrant parks and landmarks just steps away
I loved how close the hotel was to Hoan Kiem Lake, just a 10-minute walk, where I enjoyed leisurely strolls and beautiful park views, and the nearby street full of cute cafes and local food options made it easy to grab a delicious meal after a day of exploring.
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missingWrote a review on 27 Septcleanhelpfullimitedinconsistent
The great and the meh
Comfortable and clean environment, amazing staff willing to help with anything. Location is perfect for exploring the city's culture,, right next to bustling shops and famous attractions.
The breakfast lacked variety and the Wi-Fi connection was inconsistent at times. The limited amenities were a bit disappointing.
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missingWrote a review on 20 Augfriendly staffspacious family roomstrategic locationold buildingcockroaches
We spent 8 nights with our 4-year-old in a cozy one bedroom that quickly felt cramped. The staff were amazing, especially Anna, who helped us with a free upgrade to a spacious family room. Her friendly approach and excellent English made our stay special. The strategic location allowed us to explore all major attractions on foot, reducing the need for transport stress.
The building was old and we encountered a few cockroaches.
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missingWrote a review on 19 Augexcellent locationdiverse breakfastamenity consistency
the location is excellent, nestled within the historic district, making it easy to explore cultural landmarks! the breakfast options cater to different tastes, and the staff are welcoming and attentive 😊
not one thing about the room amenities could improve! 😅
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missingWrote a review on 06 Augdelicious breakfastspacious roomfriendly ownersspotty wi-fi
I had an amazing experience here! The breakfast was delicious and a huge hit with the kids, and we had a spacious room perfect for our family. The owners were extremely friendly and accommodating, although the Wi-Fi was a bit spotty at times, but overall I would definitely return.
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missingWrote a review on 22 Julspacious family roomfriendly service
cozy, cozy, cozy
The Deluxe Family Room was spacious and perfect for us, much appreciated after our initial cozy one-bedroom. Anna and the staff went above and beyond, making us feel truly at home. her friendly service was a highlight of our stay! Plus, the location was fantastic, allowing us to explore major attractions on foot, and all by foot distance!
can recommend 😊❤️
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missingWrote a review on 07 Julclean roomfree wi-fiweak ac
Clean, big rooms with free Wi-Fi. AC was weak during heat wave.
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missingWrote a review on 03 Julgreat locationdelicious breakfastcramped roomlack of coffee suppliesslow breakfast service
The location is fantastic, making it easy to explore nearby attractions on foot. The breakfast options are varied, including delightful cakes and fresh fruits. some rooms felt cramped and would benefit from refurbishment, and there was a noticeable lack of coffee supplies in the room. while the staff were generally helpful, the breakfast service could be slow, leading to limited options at peak times.
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missingWrote a review on 05 Junantique furnitureattentive staffcomfortable atmospherebreakfast selectiondining options
I appreciated the warm atmosphere created by the antique furniture and the attentive staff, making me feel safe and comfortable during my stay. The location was ideal to explore the vibrant Old Quarter, easily accessible for senior guests.
Limited breakfast selection could be improved.
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missingWrote a review on 28 Mayspacious showerclean roomcomfortable air conditioningviewless windowtv issues
The Deluxe Double Room was pretty comfy. The shower was spacious and had good water pressure, although the detachable shower head sprayed everywhere. I had one window, but it just faced the back of another building—no great view there. Room was clean, and the air conditioning was already cool when I arrived. I didn’t really get to enjoy the TV much since it had snow on all channels. it did the job for my stay, but could use some updates.
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missingWrote a review on 17 Mayfriendly staffcomfortable roomcentral locationslow wi-filimited breakfast
Comfortable Deluxe Double Room. Staff friendly and helpful. Close to many attractions. Wi-Fi slow at times. Breakfast options limited.
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missingWrote a review on 11 Mayeffective air conditioningdusty room
The room was dusty and needed deep cleaning. the air conditioning was effective.
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missingWrote a review on 03 Apr
The room had a cozy vibe with decent decor, and I was pleasantly surprised that the air conditioning was already running cool upon my arrival. Their attention to detail, like thoughtful welcome notes, made me feel appreciated after a long journey.
The elevators were unbelievably slow, which was a bit of a headache during busy hours. The breakfast on weekends was passable, but weekdays left me with a limited choice that felt quite underwhelming. I also encountered an unexpected and pesky issue with intermittent Wi-Fi throughout my stay, and the overall upkeep wasn't great—think dark rooms with musty smells and a lack of ventilation. One of the rooms had dust and mold, which isn’t a fantastic welcoming sign. Honestly, it wasn't the ideal experience I was hoping for.
FAQ about Phoenix Palace Hotel Hanoi
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